Getting things done in South Cambridgeshire

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The following are contact details for getting things done in South Cambridgeshire. In addition to contacting the relevant organisation, you may also want to contact your District or County Councillor. These are listed here:

District Councillors for South Cambridgeshire.
County Councillors for South Cambridgeshire.


  • Abandoned Cars. To report an abandoned vehicle, contact South Cambridgeshire District Council on 08450 450 500. The vehicle will be assessed by a Council Officer, and if considered abandoned, will be removed as soon as is reasonably practical.
  • Ambulances. Dial 999 for an ambulance only if the answer is Yes to at least one of these questions: Does the condition look life threatening? Will the condition get worse if the person is moved? Does the person need the specialist skills of paramedics?
  • Anti Social Behaviour. Anti social behaviour should be reported to Cambridgeshire Constabulary, using their non-emergency telephone number: 0845 456 456 4. Dial 999 only if lives are at risk or serious crime is happening and the criminal is still at the scene or nearby.
  • Bus Passes. South Cambridgeshire District Council deals with free bus passes, which are available to those over 60 and those with disabilities. Details on how to obtain a bus pass are here. Or phone 08456 500 280.
  • Crime. Minor crimes should be reported to Cambridgeshire Constabulary, using their non-emergency telephone number: 0845 456 456 4. Dial 999 only if lives are at risk or serious crime is happening and the criminal is still at the scene or nearby.
  • Dog Fouling. If a pavement or verge is badly fouled the District Council Dog Wardens can arrange for a member of the street scene team to visit and clear up the mess. You can report the problem on 08450 450 063.
  • Flooding. The Environment Agency provides advice at its website on flood warnings and dealing with flooding. Flood warnings are available on the Floodline 0845 988 1188. South Cambridgeshire District Councilis responsible for problems relating to drainage ditches, and can provide sand bags for flood defence. Flooding or standing water on the highway can be reported on 0845 045 5212. Foul sewage flooding should be reported to Anglian Water on 08457 145 145.
  • Fly Tipping. Cambridgeshire County Council publishes a guide to dealing with fly tipping. Please contact South Cambridgeshire District Council on 08450 450 063 to report fly tipping. You should also contact the Environment Agency if there is a risk of pollution to water, soil or air.
  • Furniture Disposal. South Cambridgeshire District Council offers a "bulky domestic refuse" collection service for items of household furniture, and white goods such as washing machines and cookers. For this service, for which there is a charge, phone 08450 450 063.
  • Graffiti. South Cambridgeshire District Council is responsible for removing graffiti from public and private property. Graffiti can be reported by contacting the Community Safety Officer on 08450 450 063.
  • Household Waste Bins. Household waste bins and boxes, including extra bins for large households, can be ordered by telephone from South Cambridgeshire District Council on 08450 450 500.
  • Illegal Parking. Illegal parking should be reported to Cambridgeshire Constabulary, using their non-emergency telephone number: 0845 456 456 4.
  • Noise Nuisance. South Cambridgeshire District Council is responsible for dealing with noise complaints. If you are troubled by noise during you can contact the Health and Environmental Services on 08450 450 063.
  • Roads and Pavements. Cambridgeshire County Council is responsible for the maintenance of roads and footpaths, including repair of potholes, provision of dropped kerbs, weed control, clearing mud and spillages on roads, and signs and bollards. Defects can be reported on 0845 045 5212.
  • Smells and Odour. South Cambridgeshire District Council is responsible for dealing with complaints about smells and odour. These can give rise to statutory nuisance. Smells and odours, for example from sewage works or muck spreading, can be reported to the Health & Environmental Services Department on 08450 450 063.
  • Speed Limits. Cambridgeshire County Council is responsible for setting speed limits. Proposals for changes in speed limits should be submitted to the Traffic Management department on 0845 045 5212.
  • Street Lights. Cambridgeshire County Council is responsible for street lights. It provides a form on its website for reporting faulty street lights. Alternatively they may be reported on Freephone 0800 253529.
  • Tree Felling. South Cambridgeshire District Council is responsible for the protection of trees. Its website provides advice on works to trees, hazardous trees, and protected trees. Contact the Trees and Landscape Officer on 08450 450 500.
  • Vandalism. Vandalism and other minor crimes should be reported to Cambridgeshire Constabulary, using their non-emergency telephone number: 0845 456 456 4. Dial 999 only if lives are at risk or serious crime is happening and the criminal is still at the scene or nearby.
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